PRIVACY POLICY


Privacy policy art. 13-14 of the EU Regulation 2016/679

The information is a general obligation that must be fulfilled before or at the latest when starting the direct collection of personal data. In the case of personal data not collected directly from the interested party, the information must be provided within a reasonable time, or at the time of communication (not of registration) of the data (to third parties or to the interested party). Pursuant to the General Regulation for the Protection of Personal Data of Individuals (GDPR - Reg. (EU) 2016/679), the undersigned organization, data controller, informs of the following:

SOURCES AND CATEGORIES OF PERSONAL DATA

The personal data held by the undersigned organization are collected directly from the interested parties. This site does not collect sensitive data, for which we mean those suitable for revealing racial or ethnic origin, philosophical or other religious beliefs, political opinions, membership of trade unions, associations or organizations of a religious, philosophical, political nature. or trade union, health status and sex life.

Navigation data

The computer systems and software procedures used to operate the website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Profiling data

Profiling data regarding the consumer habits or choices of the interested party are not directly acquired. It is also possible that through links or by incorporating elements of third parties, such information is acquired by independent or separate subjects. In this regard, see the section on third-party cookies.

Cookies

Like others, this website saves cookies on the browser used by the user concerned for the transmission of personal information and to enhance the experience. In fact, cookies are small text strings that the sites visited by the user send to his terminal (usually the browser), where they are stored, sometimes even with characteristics of wide temporal persistence, to be then re-transmitted to the same sites at the next visit.

As explained below, it is possible to choose whether and which cookies to accept, bearing in mind that refusing their use may affect the ability to perform some transactions on the site or the accuracy and adequacy of some customizable content proposed or the ability to recognize the user from a visit to the next. If no choice is made in this regard, the default settings will be applied and all cookies will be activated: however, at any time, it is possible to communicate or modify the decisions in this regard.

Technical cookies

In particular, so-called session cookies are used, which are not stored permanently on the user's computer and disappear when the browser is closed and whose use is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient exploration of the site and which avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of personal identification data of the user. Then we use analytics cookies that help to understand how visitors interact with the contents of the site, collecting information (geographic and web origin, technology used, language, entry pages, visited, exit, residence times, etc.) and generating website usage statistics without personal identification of individual visitors. All of these are to be considered technical cookies for which, since it is not necessary to give consent, the opt-out mechanism applies. Technical cookies are not disclosed to third parties as they are necessary or useful for the functioning of the site; therefore they are processed only by persons qualified as appointees, data processors or system administrators.

Third party cookies

Finally, the site incorporates cookies and other elements (tags, pixels, etc.) of third parties (autonomous and on which the Data Controller has no responsibility) that also carry out profiling activities and for which reference is made to the respective sites:
• Google Analytics 
• Facebook pixel (remarketing / sales activities and similar public use through FB ADS)
• Facebook (widget)

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on the site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the e-mail. Even the explicit and voluntary sending of the forms that can be filled in on the site containing the data of the interested party involves the processing to follow up on the pre-contractual obligations or the execution of the services provided for by sending the forms. This information in the forms may concern personal data, contact details, contact details, telephone numbers, email addresses of the interested parties and of identified and identifiable third parties having cause with the user of the site. However, specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

Newsletter and Mailing-list

The e-mail contacts used to send communications from the site come from voluntary registrations by the recipient to whom a confirmation request is always submitted, as well as from information acquired in a context of sale of products or services of the owner or otherwise similar. . This includes the sending of information, promotional communications and material. It is emphasized that contacts are not acquired from public directories of subscribers. In the event that the communications are not of interest to the recipient, it is possible to avoid any further contact by clicking on the appropriate link contained in each message, or by writing to the contact details at the bottom, exercising your right to unsubscribe from the newsletter.

E-commerce

This is the data processed for the management of carts, orders, any profile of the registered user and includes personal data, addresses, purchase list, reports and notes.

The personal data provided also processed through delegated third parties (companies for home delivery, mailing and data entry) for the administrative management of orders and purchases; the management of any participation in loyalty programs; the processing of anonymous statistics related to the detection of purchasing behavior; sending advertising material relating to products and offers by possibly using email or telephone messages.

Reserved area

The information (texts, videos and images) that the user uploads in the reserved area are protected by encryption and authentication systems and are accessible only to authorized users, or to the direct interested parties and / or the intermediaries involved. This information is not subject to dissemination operations.

PURPOSE AND LEGAL BASES OF THE PROCESSING

Personal data are used (ref. Articles 6 (b) of the GDPR):

  1. to allow navigation on the site and
  2. possibly to perform the service or provision requested as part of the normal activity carried out by the undersigned organization (creation and distribution of food supplements and phytotherapy).

Furthermore, all personal data can be processed:

  1. for purposes related to obligations established by law, as well as by provisions issued by authorities legitimated by the law (ref.Articles 6 (c) and 9 (b, g, h) of the GDPR);
  2. for the assessment, exercise or defense of a right in judicial and extrajudicial (legitimate interest) of the undersigned organization (ref. articles 6 (f) and 9 (f) of the GDPR);
  3. for direct marketing purposes according to the legitimate interest of the Data Controller in particular; for cookies, the advertising ids used to show advertisements and advertisements; for the e-mail addresses for sending the newsletter; for browsing and usage logs to protect the site and service from cyber-attacks; in these cases the interested party can always deny consent so that the Data Controller will refrain from processing (ref.artt. 6 (f) of the GDPR);

for purposes functional to the activity for which the interested party has the right to give consent or not, such as eg. subscription to the newsletter to receive information messages and messages for the promotion and sale of products and services, detection of the degree of satisfaction, communication of data to third parties for receiving information and promotional communications and marketing (GDPR art.6 (a))

CONSEQUENCES OF THE REFUSAL TO PROVIDE DATA

The provision of data collected from the interested party is optional but essential for the purpose of processing them for the purposes in letters a) and b). In the event that the interested parties do not communicate their indispensable data and do not allow the processing, it will not be possible to proceed with the completion and implementation of the proposed services and to follow up on the contractual obligations undertaken, with consequent prejudice for the correct fulfillment of regulatory obligations. , such as eg. accounting, fiscal and administrative ones, etc .. 
Apart from what is specified for navigation data, the user is free to provide personal data for cookies and specific requests through forms eg. on products and / or services. Failure to provide them may make it impossible to obtain what is requested. For all non-essential data, including sensitive data, the provision is optional. In the absence of consent or incomplete or incorrect provision of certain data, including sensitive data, the required formalities could be so incomplete as to cause prejudice either in terms of sanctions or loss of benefits, or due to the impossibility of guaranteeing the adequacy of the treatment the same to the obligations for which it is carried out, and to the possible mismatch of the results of the treatment itself with the obligations imposed by the law to which it is addressed, intending to exempt the undersigned organization from any and all responsibility for any penalties or afflictive measures.

METHOD OF DATA PROCESSING

The treatments connected to the web services of the site are treated with automated tools for the time strictly necessary to achieve the purposes for which they were collected; take place on the server in Italy or the EU and are only handled by technical personnel in charge of processing, or by any persons in charge of maintenance and administration operations. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access and the loss of confidentiality. The structure is equipped with anti-intrusion devices, firewalls, logs and disaster recovery. Specific encryption and data segregation mechanisms and user authentication and authorization mechanisms are used.
Data processing means their collection, registration, organization, storage, processing, modification, cancellation and destruction or the combination of two or more of these operations. In relation to the aforementioned purposes, the processing of personal data takes place using manual, computerized and telematic tools, with logic strictly related to the purposes themselves and, in any case, in order to guarantee the security and confidentiality of personal data will therefore be processed in compliance with the methods indicated. in art. 5 EU Regulation 2016/679, which provides, among other things, that the data are processed lawfully and fairly, collected and recorded for specific, explicit and legitimate, exact, and if necessary updated, relevant purposes. complete and not excessive in relation to the purposes of the processing, in compliance with fundamental rights and freedoms, as well as the dignity of the interested party with particular reference to confidentiality and personal identity, through protection and security measures. The undersigned organization has prepared and will further improve the data access and storage security system.

An automated decision-making process (e.g. profiling) is not carried out.

TRANSFERS OUTSIDE THE EU

The processing does not take place in non-EU and non-EEA countries.

STORAGE PERIOD

Personal data will be kept, in general, as long as the purposes of the processing persist according to the category of data processed.

The data (only the indispensable ones) are communicated

  • to persons in charge of the processing, both internal to the organization of the writer, and external, who carry out specific tasks and operations (site administration, analysis of navigation data, traffic, profiling, management of emails and forms sent voluntarily by user, fulfillment of e-commerce requests and orders, etc.)
  • in the cases and to the subjects provided for by law.

CATEGORIES OF RECIPIENTS

The data will not be disseminated unless otherwise provided by law or after anonymisation. Except as specified for cookies and third-party elements, without the prior general consent of the interested party to communicate with third parties, it will be possible to carry out only the services that do not provide for such communications. In case of need, specific and timely consents will be requested and the subjects who will receive the data will use them as independent data controllers.
In some cases (not subject to the ordinary management of this site) the Authority may request news and information, for the purpose of controlling the processing of personal data. In these cases, the reply is mandatory under penalty of an administrative sanction.

RIGHTS OF THE INTERESTED PARTY

At any time you can: exercise your rights (access, rectification, cancellation, limitation, portability, opposition, absence of automated decision-making processes) when provided for in relation to the data controller, pursuant to art. from 15 to 22 of the GDPR ( link to the norm); propose a complaint to the Guarantor ( www.garanteprivacy.it ); if the treatment is based on consent, revoke this consent given, taking into account that the revocation of the consent does not affect the lawfulness of the treatment based on the consent before the revocation.

Disabling cookies

Almost all browsers offer the possibility of managing and not enabling cookies, in order to respect user preferences. In some browsers it is possible to set rules to manage cookies site by site, an option that offers more precise control over the user's privacy; another function available on some browsers is the incognito mode, so that all cookies created in this mode are deleted after closing.
Consult the following instructions for managing cookies in the relevant browsers:

ADDRESSES AND CONTACTS

The data controller is SPAZIO ECOSALUTE SRL , in the person of its pro tempore legal representative.
The registered office is in Via Roma, 22 / A - 29013 Carpaneto Piacentino (PC).
The contact details are: telephone 0523-693437; e-mail info@ecosalute.it

The complete list of data processors is available on request.

Version dated 06/05/2019

In order to be able to offer you Klarna's payment methods, we may pass your personal data to Klarna in the form of contact details and order details to Klarna at checkout so that Klarna can assess your suitability for your methods. payment methods and customize these payment methods. Your personal data transferred is treated in line with Klarna's privacy policy."